Shipping Policy – Dash X

Dash X is a brand owned and operated by Vieroa Living. We are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our processing times, delivery timelines, and other important shipping-related information.

• All orders are processed within 1–2 business days after confirmation
• Orders placed on weekends or public holidays will be processed on the next working day
• Once your order is processed and dispatched, you will receive a confirmation notification via SMS and/or email

Please note that processing time is separate from delivery time.

• Orders are typically delivered within 3–7 business days across India
• Delivery timelines may vary depending on your location, courier availability, and external conditions
• Remote or non-serviceable areas may require additional time for delivery

We strive to deliver your order as quickly as possible while ensuring safe handling.

• Free shipping is available on all prepaid orders
• Cash on Delivery (COD) orders may incur an additional charge, which will be displayed at checkout
• Any applicable shipping fees are clearly mentioned before completing your purchase

• Once your order is shipped, you will receive tracking details via SMS and/or email
• You can use the tracking link to monitor your shipment in real-time
• In case you do not receive tracking information, please contact our support team

While we aim to deliver orders within the promised timeframe, delays may occur due to:

• Courier service disruptions
• Weather conditions or natural events
• Public holidays or unforeseen circumstances
• High order volumes during sales or festive seasons

We appreciate your patience and understanding in such situations.

• Customers are responsible for providing accurate and complete shipping details at checkout
• Dash X will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses
• In case of re-shipping due to address errors, additional shipping charges may apply

• Our courier partners may attempt delivery multiple times
• If the delivery is unsuccessful after multiple attempts, the order may be returned to us
• In such cases, re-delivery may be arranged upon request and may involve additional charges

• Currently, Dash X ships only within India (unless otherwise specified)
• For international shipping inquiries, please contact our support team

If you have any questions regarding your shipment or need assistance, feel free to reach out to us:
📧 help@shopdashx.com
Dash X (Operated by Vieroa Living)